Shipping Policy

 

Shipping Policy

 

  1. All products are shipped via surface or air courier, depending on order urgency and delivery location.

  2. We ensure secure and careful packaging of all kites so they reach you in perfect condition. Get ready to enjoy a joyful shopping experience with us.

  3. Do not accept the package if it appears damaged, torn, or tampered at the time of delivery.

  4. Shipping Delivery 3-4 Working days

 

Damaged Product Policy

 

  1. If you receive a damaged product, please inform us on the same day of delivery along with clear photographs of the product and packaging.

    📧 Contact us via our support page:

    👉 https://buykitesonline.com/contact-us/

  2. After receiving product back to us will replace or initiate refund accordingly.